Shipping Policy

Shipping Policy

We proudly ship our products to over 80 countries and regions worldwide. To check if delivery is available in your area, please enter your address during the checkout process. We are continuously working to expand our global shipping services.

Order Processing & Shipping

Orders are processed and shipped within 2-5 days after payment approval.

Orders placed on weekends or U.S. public holidays will be processed on the next business day.

If you do not receive a shipping confirmation email within 5 days, please contact our customer service team at service@diysquishy.com for assistance.

Important Note: Please double-check the recipient’s address during checkout and order confirmation. Once a package has been shipped, we are unable to make any address changes.

Estimated Delivery Time Please note that delivery times are estimates. Delays may occur due to carrier issues, flight disruptions, or international customs clearance. Once your order ships, you will receive a tracking number via email to monitor your package’s delivery status.

United States: 10-15 days

United Kingdom: 10-15 days

Germany (DE): 10-15 days

France (FR), Australia & Canada, New Zealand: 13-18 days

South Korea, Japan, Malaysia, Singapore: 5 - 10 days

All other countries: 13-18 days

Delivery Time = Processing Time + Shipping Time

Shipping Costs

Free Standard Shipping on all orders over $39.99

A flat shipping fee of $5 applies to orders under $39.99

For any questions regarding shipping, please reach out to us at service@diysquishy.com.